IT Support & Services District of Columbia Reviewed

FPAC Tier 1 & Tier 2 Service Desk and IT Service Management Support Notice of Intent to Compete Under USDA STRATUS Pool 2 Small Business Track

SAM.gov

USDA

Alexandria, District of Columbia

Posted May 19, 2026
Due Jun 19, 2026
ITSM Service Desk Incident Management $500K+

About This Opportunity

USDA is procuring Tier 1 and Tier 2 Service Desk and IT Service Management Support for the Farm Production and Conservation (FPAC) Mission Area. The requirement covers end-to-end delivery of Service Request, Incident Management, and Problem Management services, along with asset management, change management, release management, configuration management, and continuity management.

This bid is 95% technology related

A strong match for technology vendors

Why we classified this as tech

Explicitly requests Tier 1/2 service desk, incident/problem management, asset/change/configuration management, and IT operations support under an IT services vehicle (STRATUS Pool 2).

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Deadline: Jun 19, 2026 at 5:00 PM ET

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