Refund & Trial Policy

Every new subscription begins with a 7-day free trial:

• You get full access immediately and $0 is charged today.
• We ask for a card up front only to verify you're a real business and to continue seamlessly if you decide to stay.
• Cancel anytime before your trial ends — from your billing page in one click — and you will never be charged.

If your trial ends and you didn't intend to continue, contact us at support@techbids.com within 7 days of that first charge and we'll refund it in full. No reason required.

Once your free trial converts to a paid plan, you can cancel anytime — and apart from the post-trial goodwill window in Section 1:

• Monthly subscriptions: No refunds are issued for the current billing period. You may cancel at any time, and your access will continue until the end of the current monthly period.
• Quarterly subscriptions: No partial refunds are issued for unused months within the quarter. You may cancel, and access continues until the end of the current quarter.
• Yearly subscriptions: No partial refunds are issued for unused months. You may cancel, and access continues until the end of the current annual period.

We may, at our sole discretion, issue a full or partial refund outside of the 7-day guarantee period in the following circumstances:

• Extended service outage: If the Services are unavailable for an extended period due to issues on our end
• Billing error: If you were charged incorrectly or charged after cancelling your subscription
• Duplicate charge: If your payment method was charged more than once for the same billing period

If you believe you qualify for an exceptional refund, please contact us with details of the issue.

• Refunds are processed back to the original payment method used at the time of purchase
• Refunds are typically processed within 5-10 business days, though your bank or credit card provider may take additional time to reflect the credit
• You will receive an email confirmation once your refund has been processed
• Upon refund, your subscription will be cancelled and your access to premium features will end immediately

If you switch between billing cycles (e.g., from monthly to yearly):

• Any remaining balance from your current plan may be prorated and applied as a credit toward your new plan
• Switching plans does not start a new free trial or reset the post-trial refund window
• Contact our support team for assistance with plan changes

To request a refund or if you have any questions about this policy, please contact us:

We aim to respond to all refund requests within 24 hours on business days.